FAQ

1. Do you ship worldwide?

Yes, we ship worldwide.

2. What is the delivery time?

Delivery usually takes 7–12 business days.

3. When will my order be shipped?

Orders are processed within 1–2 business days.

4. Will I receive tracking information?

Yes, tracking details will be emailed once your order ships.

5. What payment methods do you accept?

All Shopify-supported payment methods including cards, Shop Pay, Apple Pay, Google Pay, etc.

6. Can I return my item?

Yes — unused items can be returned within 30 days.

7. Who pays the return shipping cost?

Homezix covers all return shipping fees.

8. What if my item arrives damaged?

Contact us within 48 hours at support@homezix.com.

9. Do you offer warranty?

No — only manufacturer warranty applies (if included).